Role Purpose
The Manager – Pranaam Services will be responsible for driving business growth and revenue generation through strategic engagement with travel agents, corporate travel administrators, travel management companies (TMCs), airlines, ticketing partners, and other travel ecosystem stakeholders. The role will also lead end-to-end airport operations, ensuring seamless execution of premium passenger assistance services while managing direct employees, outsourced manpower, and vendor partners.

Key Responsibilities
Business Development & Channel Management
• Develop and execute business development strategies to increase Pranaam Services revenue and market penetration.
• Build and manage relationships with travel agents, corporate travel desks, travel management companies (TMCs), tour operators, airlines, and ticketing partners.
• Drive partner acquisition, account growth, and customer retention initiatives.
• Conduct regular sales meetings, presentations, and product awareness programs with corporate and travel trade partners.
• Identify new business opportunities,



strategic alliances, and revenue streams.
• Achieve assigned business, revenue, and profitability targets.

Corporate & Travel Trade Engagement
• Establish robust relationships with corporate travel administrators and procurement teams to promote Pranaam services.
• Drive adoption of airport meet-and-greet, fast-track, buggy, concierge, and premium passenger services.
• Develop key account plans and ensure sustained utilization by corporate clients and channel partners.
• Manage partner onboarding, contractual engagements, and service delivery commitments.

Airport Operations Management
• Oversee day-to-day operations of Pranaam Services across arrival, departure, and transit passenger journeys.
• Ensure service excellence and delivery of premium passenger experiences.
• Coordinate with airport operations, airlines, security, terminal operations, immigration, customs, and other stakeholders.
• Ensure

📌 Manager – Pranaam Services (Mumbai)
🏢 Adani Airport Holdings
📍 Mumbai