We’re Hiring: E-commerce Warehouse & Dispatch Manager
Company: Mashup.in/D.M. Sons Apparels pvt. ltd./Half-Ticket Apparels
Location: Indore | Full time, on-site

Join a fast-growing kids’ fashion business and take ownership of our e-commerce warehouse, inventory, dispatch and shipment operations.
This is a hands-on role. You should be comfortable personally executing daily tasks from the start and building, training and leading your team as the business grows.
Key Responsibilities
• Personally manage warehouse operations, including inward stock, storage, picking, packing, labelling, dispatch and returns.
• Independently operate Unicommerce/Uniware, Shopify, marketplace portals such as FirstCry, Myntra, Nykaa Fashion, Flipkart and Amazon, and courier platforms such as Shipway.
• Ensure orders are dispatched within 1 day and within marketplace SLAs, keeping pending orders and breaches under control.
• Maintain accurate SKU-wise inventory across physical stock and all portals. Conduct stock checks and resolve discrepancies promptly.




• Coordinate with manufacturing to replenish stocks on time, follow up on production commitments and prevent stockouts.
• Manage courier pickups, manifests, handovers and dispatch records.
• Track shipments until delivery, resolve delays and delivery exceptions, and follow up with courier partners.
• Reduce RTO through timely NDR follow-ups, customer coordination, address verification and delivery reattempts.
• Manage returns and RTO stock, including QC, reconciliation and restocking.
• Handle payment reconciliation for marketplace settlements, payment gateways and courier COD remittances. Track deductions, discrepancies and pending payments with partners and the accounts team.
• Build and train the warehouse team as volumes grow. Manage packers, daily work allocation, attendance, accuracy and productivity.
• Maintain daily reports on dispatches, SLA performance, shipments, RTO, inventory, replenishment and payment discrepancies.

What We’r

📌 E-commerce Warehouse (Indore)
🏢 Half Ticket Apparels | Building India’s Coolest Kidswear Brands
📍 Indore