Assistant Manager – Global CSR, Communications & Employee Engagement
Role Purpose
The Assistant Manager – Global CSR, Communications & Employee Engagement will support the execution of EXL’s global Corporate Social Responsibility agenda, with primary responsibility for CSR communications and storytelling, employee giving and engagement, and CSR project management.
The role will work across internal teams, NGO partners and stakeholders to strengthen visibility of CSR impact, increase employee participation in giving initiatives, and ensure effective monitoring and delivery of CSR projects.
Key Responsibilities
1. CSR Communications & Impact Storytelling
• Develop and execute internal and external CSR communication plans and calendars.
• Identify and develop compelling CSR impact stories, employee stories, beneficiary stories and project highlights.
• Draft CSR communications including employee mailers, campaign content, leadership updates, newsletters, social media content and other communication collateral.
• Work with internal communications and relevant stakeholders to amplify CSR initiatives across appropriate channels.
• Coordinate with NGO partners to source project updates, photographs, testimonials and impact data for storytelling.
• Ensure CSR communications are accurate, consistent, engaging and aligned with company communication and brand guidelines.
• Support communications around volunteering, giving campaigns and key CSR milestones.
2. Global Employee Giving & Engagement
• Drive adoption and participation in EXL’s global employee giving initiatives through the company’s social giving platform.
• Develop annual goals, targets and engagement plans for employee giving.
• Design and execute global and local employee giving campaigns around identified causes and NGO partners.