Sr. Business Analyst
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven setting, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Position Summary
The Senior Business Systems Analyst will serve as the primary client-facing owner for the Sample Management System process and its supporting systems. The role is accountable for understanding business needs, shaping practical solutions, and driving changes from intake and analysis through design, development, testing, deployment, adoption, and post-production stabilization. The candidate will connect business stakeholders, operations, compliance, technology, and delivery teams to ensure every change is clearly defined, traceable, controlled, and successfully implemented.
Key Responsibilities
· Client & Process Ownership: Act as the primary point of contact for Sample Management Sys

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