20 Oct
|
Radisson Hotel Group
|
Faridabad
20 Oct
Radisson Hotel Group
Faridabad
Job Description
Job Description – Restaurant Manager
Department: Food & Beverage
Location: Radisson Blu Faridabad
Job Purpose:
Responsible for managing the day-to-day restaurant operations of a five-star hotel, ensuring exceptional guest experiences, consistent service standards, operational efficiency, and achievement of revenue and profitability targets.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring seamless service delivery in line with five-star hotel standards and brand SOPs.
- Ensure exceptional guest satisfaction through personalized service, effective complaint handling, and prompt service recovery.
- Lead, motivate, and develop the restaurant team through regular briefings, training, and performance monitoring.
- Drive revenue through suggestive selling, upselling, menu knowledge, and effective guest engagement.
- Monitor food and beverage costs, inventory, breakage, wastage, and operating expenses.
- Ensure compliance with hygiene, food safety, grooming, and statutory requirements.
- Coordinate with the kitchen, stewarding, and other departments to ensure smooth operations and consistent food and service quality.
- Monitor guest feedback, operational reports, and performance indicators to drive continuous improvement.
Qualifications & Experience:
- Diploma or degree in Hotel Management or a related discipline.
- 4–6 years of experience in Food & Beverage operations, preferably in a reputed five-star hotel, with prior supervisory or restaurant management experience.
Key Competencies: Leadership, guest relationship management, communication, service excellence, commercial awareness, team development, and operational problem-solving.
📌 Restaurant Manager (Faridabad)
🏢 Radisson Hotel Group
📍 Faridabad