Selected Intern's Day-to-day Responsibilities Include
• Support weekend live academic sessions and coordinate with faculty and learners to ensure smooth execution.
• Manage learner queries during sessions and maintain accurate attendance records.
• Conduct post-session feedback calls to understand learner concerns and experience.
• Handle learner queries related to academics, attendance, assessments, LMS, and other operational requirements.
• Monitor Freshdesk tickets, resolve basic queries, and escalate complex issues to relevant teams.
• Support academic communications and follow-ups related to capstone projects, campus immersion, tests, assignments, and other activities.
• Maintain attendance trackers, academic records, and documentation with accurate and timely updates.
• Coordinate with internal teams to resolve learner concerns and close pending academic tasks.
About Company: Accredian is an academic institution dedicated to education and research in next-generation technologies like artificial intelligence, machine learning, and data science. Accredian's vision is to be the catalyst in producing AI and data leaders of tomorrow. Through 3 to 6-month industry-focused programs, Accredian aims to arm working professionals not only with skillsets like machine learning and data science but also provide them with a transformative learning experience to help them move up in their careers.