Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Roles and Responsibilities
• Partner with business stakeholders to understand dealer order-planning, product-structure, interface, data, reporting, and operational-planning needs.
• Collect, analyze, document, and maintain business requirements, user stories, process flows, functional specifications, acceptance criteria, and traceability for application changes.
• Assess enhancement requests and production issues, clarify business value and impact, and support backlog refinement with product and technical teams.




• Level 4 support for product incidents, service requests, data issues, and recurring defects; analyze application behavior, interfaces, logs, batch dependencies, and business impact to support root cause analysis.
• Coordinate development requests with developers, database teams, infrastructure teams, cybersecurity partners, and vendors; validate that fixes address the documented business need.
• Manage enhancements and code fixes from demand intake through implementation, including scope clarification, test planning, business validation, release readiness, and post-production verification.
• Develop functional, integration, regression, and user acceptance test scenarios; coordinate test execution, document evidence, manage defects, and confirm solution quality.
• Create and maintain application support procedures, interface inventories, data mappings, knowledge articles, and business continuity or recovery instructi

📌 Senior IT Analyst Applications (Bengaluru)
🏢 Caterpillar
📍 Bengaluru