Organization- Andaz Delhi

Summary

Operational

• Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
• Pre-qualifies and targets major Companies and Government Departments, utilising Events database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
• Carefully plans Sales Calls into defined objectives.
• Maintains a detailed knowledge of Hotel facilities, features and services.
• Professionally conducts routine telemarketing activities to identify current business opportunities.
• Meets and greets VIP guests upon arrival/ departure.
• Conducts regular Market Surveys and Competitor Researches.
• Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Events business opportunities.
• Entertains and conducts site inspections to relevant Companies representatives/ Government officials/ delegates whenever required.




• Implements all Event sales action plans related to responsibility areas as outlined in the Marketing plan.
• Assists Event Sales Buddy to follow-up on all matters in the absence of Event Sales Buddy.
• Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.

Financial

• Achieves the monthly and annual personal target contributing to the Events Sales revenue.
• Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan.
• Continuously seeks ways to maximise revenues and profits by cross selling and upselling other facilities and service.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Marketing

• Conducts extensive competitor research and

📌 Assistant Manager (India)
🏢 Andaz
📍 India