VerityMD India Private Limited is hiring a Remote Patient Check-In & Check-Out Coordinator to support the daily operations of our busy neurology clinics in California.
The coordinator will work remotely in night shifts from India, using Epic and approved communication systems to manage patient registration, insurance verification follow-up, appointment scheduling, check-out, and patient communication.
This is a nonclinical position requiring excellent English communication, attention to detail, solid organizational skills, and the ability to work during California business hours.
Key Responsibilities1. Remote Patient Check-In• Monitor daily patient schedules in Epic.
• Review patient registration, demographics, insurance, PCP, and referring provider information.
• Confirm that insurance eligibility and required authorizations have been completed by the billing team.
• Identify missing forms, questionnaires, and registration information.
• Contact patients by telephone or approved messaging systems to obtain missing information before appointments.




• Coordinate with on-site front-desk staff to confirm patient arrival and readiness for rooming.
• Update appropriate patient registration fields in Epic within authorized access.
• Flag missing insurance information, incorrect appointment types, and scheduling discrepancies.

2. Remote Patient Check-Out• Review provider-documented follow-up instructions and appointment orders.
• Schedule follow-up visits according to provider recommendations.
• Coordinate appointments for EMG/NCS, routine EEG, ambulatory EEG, autonomic testing, cognitive testing, Botox, and other procedures.
• Ensure required insurance authorization is obtained or pending appropriately before scheduling procedures.
• Send appointment confirmations and preparation instructions through approved channels.
• Coordinate outside referrals and diagnostic testing with the referral team.
• Contact patients who leave the clinic without scheduling their recommended

📌 Medical Administrator-Patient Check-In (Mumbai)
🏢 VerityMD
📍 Mumbai