IT Systems Administrator – Azure & AVD

Azure & Azure Virtual Desktop (AVD) Microsoft 365 · AWS Fundamentals

About HBox
HBox is a healthcare technology company supporting virtual care programmes across the United States. Reliable IT operations, secure access, and careful handling of company and healthcare information are essential to our day-to-day work.

Role Summary
We are looking for 5-8 years experienced, hands-on IT Systems Administrator to support employees and day-to-day IT operations from India, primarily during U.S.-aligned working hours. The role combines Microsoft 365 administration, user support, onboarding and offboarding, with a critical focus on Microsoft Azure Virtual Desktop (AVD) and Azure virtual machine operations. The successful candidate should be able to provision VMs, troubleshoot AVD and remote access issues, and resolve user access and connectivity problems. AWS knowledge is useful at a foundational or support level; strong practical Azure and AVD skills are the priority.

Critical Skill Area: Microsoft Azure & Azure Virtual Desktop (AVD)




Hands-on Azure and AVD experience are the most significant technical requirements. The candidate should be able to carry out routine administration and first-/second-level troubleshooting, follow change and security procedures, document actions, and escalate complex infrastructure issues with useful diagnostic details.

• Provision new Azure virtual machines using approved images and sizing; select the correct subscription, resource group, region, VM size, disk configuration, and network settings according to documented requirements.
• Start, stop, restart, and check the health/status of Azure VMs; identify common causes of a VM being unavailable.
• Support AVD user access: validate user/group assignment, application group or desktop assignment, host pool association, and relevant access prerequisites.
• Troubleshoot AVD sign-in and connection problems, including users unable to see desktops/apps, failed co

📌 IT Systems Administrator – Azure (India)
🏢 HBox
📍 India