Remote: Hybrid

Teamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.What is the role?The Manager, Financial Operations will lead the day-to-day execution of financial close operations, multi-partner reconciliation, data pipeline governance, and operational reporting within Roku's Revenue Infrastructure function. This role owns the hands-on delivery of reconciliation workflows, journal entry execution, exception management, data quality assurance, and operational analytics that underpin Commerce Platform financial integrity. Operating as the execution arm of the Financial Systems & Controls pillar, this leader ensures that month-end close, daily reconciliation, partner settlement validation, and financial data operations are completed accurately, on time, and with full auditability. The role manages a team of Financial Operations Analysts and partners closely with Revenue Accounting, Treasury, Platform Engineering, and Payment Operations to deliver reliable, scalable financial operations across the Commerce ecosystem. This role bridges the gap between strategic financial architecture and the analyst-level execution that delivers production outcomes. The ideal candidate combines strong operational execution discipline with financial systems knowledge, SQL/Python proficiency, reconciliation expertise, and people management experience in high-volume commerce, payments, fintech, or subscription environments.How will I use AI at Roku?At Roku, we don't just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.We value curious, adaptable builders, who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact. Strong candidates know how to frame problems, guide AI-assisted work, check the output, and learn quickly. Above all, they bring curiosity, adaptability, and sound judgment.What are the responsibilities of the role?Oversee and review the team's end-to-end month-end and quarter-end financial close for Commerce Platform revenue, liabilities, and partner payables — own the close calendar, priorities, and on-time completionDirect and review the team's execution and validation of automated journal entries across revenue recognition, deferred revenue, chargebacks, and partner settlements; ensure posting failures are investigated and resolvedPartner with Revenue Accounting and Treasury to resolve close blockers, inter-company settlements, and timing differences; represent the team in US / PST close reviewsEnsure the team maintains close checklists, run books, and process documentation, and that SOX evidence packages are complete and audit-readyOversee the team's daily and monthly multi-partner reconciliation workflows across authorization-to-settlement, settlement-to-payout, and bank reconciliationReview, triage, and prioritize reconciliation breaks, exceptions, and discrepancies; ensure the team resolves them within SLAsMonitor exception aging trackers and drive resolution, escalating to payment processors, banks,



and internal teams as neededGuide root-cause investigation on recurring breaks; review the team's findings and approve process fixes for implementationOversee partner onboarding into reconciliation workflows against readiness criteria and acceptance standardsDirect the team's build and maintenance of operational dashboards (Looker / Tableau) tracking reconciliation status, exception rates, close timelines, and pipeline health; review them for accuracyReview and present weekly and monthly operational status reports to leadership — exception aging, SLA performance, pipeline uptimeDirect ad-hoc analytical support for financial investigations, partner disputes, and settlement discrepancy research; review outputs before they reach stakeholdersEnsure the team executes SOX control activities for owned financial workflows; review control steps, evidence, and test resultsOversee preparation and delivery of audit evidence packages for internal and external audit requests within required timelines; act as the primary point of contactReview day-to-day processes for control gaps and operational risks; escalate for framework-level decisionsEnsure standard operating procedures (SOPs) with explicit RACI ownership are maintained for all operational workflowsSet clear expectations and allocate daily workload across reconciliation, close, data operations, and reporting; follow up and track every deliverable to closureReview and quality-check the team's deliverables (reconciliations, journals, dashboards, reports) before release — hold the bar on accuracy, timeliness, and documentationDrive skill development in SQL, Python, financial analysis, and reconciliation methodologies; conduct regular one-on-ones and career development conversationsRun daily connects / standups with the India team, plan and track work, remove blockers, and ensure operational continuity during US business hoursProactively identify manual, repetitive, or error-prone areas and direct the team to build automation (Python scripts, Airflow DAGs, SQL procedures) that reduces toilChampion AI adoption within the team — leverage AI tools to accelerate development, surface patterns in data, and improve productivityDefine and track monthly KPIs and performance metrics for the team — throughput, error rates, SLA adherence, and automation coverageFoster an analytical, data-driven mindset — encourage hypothesis-driven investigation, evidence-based decisions, and connecting the dots across workflowsBuild a culture of documentation and knowledge sharing — ensure processes are organized, repeatable, and not dependent on any single individualWhat experience would help someone be successful in this role at Roku?Bachelor's degree in Commerce, Finance, Accounting, Computer Science, or a quantitative field7+ years in Financial Operations, Revenue Operations, Reconciliation, or Commerce / Payments, including 3+ years directly managing analyst teams (ideally distributed / offshore teams supporting US-based stakeholders)Strong working proficiency in SQL (window functions, CTEs, complex joins across large datasets) — enough to review and guide the team's analytical workFamiliarity with Python for data automation and scripting — enough to review and guide the automation the team buildsExperience with data warehouse platforms (such as Snowflake), ETL/orchestration tools (Airflow, dbt), and BI tools (Looker, Tableau)Experience operating in high-volume commerce, payments, or subscription environments with multi-currency, multi-partner complexityStrong analytical mindset with the ability to investigate discrepancies, perform root-cause analysis, and drive resolutionDetail-oriented with high standards for accuracy, timeliness, and documentationDemonstrated ability to identify automation opportunities and implement solutions that reduce manual effort by measurable marginsExperience using AI/ML tools or LLMs to enhance operational workflows, data analysis,



or code generationProven people-management track record — leading, mentoring, and developing analyst teams; allocating work, reviewing output, following up to closure, and getting results through othersStrong decision-making skills with the ability to balance speed, accuracy, and risk in a fast-paced operational environmentDemonstrated ability to work across time zones and partner effectively with US-based stakeholdersEffective communication skills — ability to explain complex financial/data issues clearly to both technical and non-technical audiencesExperience in streaming, media, ecommerce, or digital subscription businesses is a plusExperience with payment settlement operations across multiple processors (such as Adyen, PayPal, Braintree) is a plusFamiliarity with financial controls frameworks (SOX, SOC2) and audit processes is a plusExperience building automated reconciliation solutions or financial data pipelines from scratch is a plusExperience with Git/GitLab version control for SQL/Python code management is a plusExperience with Jupyter Notebooks for financial analysis and data exploration is a plus#LI-SJ1What's Roku's approach to hybrid working?Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for work from home, except for employees whose specific roles or assigned office location require five days' a week attendance.What are some of the advantages?Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.AccommodationsRoku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected] should I know about Roku's culture?Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing [email protected].

📌 Manager Financial Operations (Bengaluru)
🏢 Roku
📍 Bengaluru