Roles and Responsibilities

- Provide excellent customer support through phone, email, chat, and social media channels.

- Handle domestic calls and emails from customers in a timely and skilled manner.

- Resolve customer queries related to products/services offered by the company.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

- 0-5 years of experience in BPO/Call Centre environment or similar industry.

- Fluent English language skills (spoken & written).

- Excellent communication skills in Hindi language (written & spoken).

- Proficiency in handling semi-voice processes, blended processes, email support, chat support, voice support.

System Requirements:

1. 8 GG RAM or more
2. Windows 10 or above
3. Internet speed 30 Mbps or more
4. Functional Web Camera
5. USB Headset
6. i5 processer

Regards,

Yamanur K

📌 Customer Support Executive - WFH English Hindi (Bengaluru)
🏢 TP
📍 Bengaluru