This role is with EY

Location: Ghansoli

Notice Period: 0 to 30 days

Work Mode: Hybrid

Key Role Responsibilities:

- Provide L1/L2 support for Oracle Financial modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), and Fixed Assets (FA).
- Assist in documenting standard operating procedures (SOPs) and knowledge base articles for common issues and resolutions.
- Stay updated on industry trends, Oracle product updates, and best practices related to financial management systems.
- User Support: Respond to user inquiries, troubleshoot issues, and provide resolutions for Oracle Financial modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), and Fixed Assets (FA).
- Issue Resolution: Investigate and resolve system errors, data discrepancies, or performance issues reported by end-users, ensuring timely resolution to minimize business disruption.
- Incident Management: Log and prioritize support tickets using incident management tools, ensuring accurate documentation of reported issues, actions taken, and resolutions provided.
- Root Cause Analysis: Perform root cause analysis for recurring issues, identify underlying causes, and implement corrective actions to prevent future occurrences.
- Patch and Upgrade Support: Assist in testing patches, upgrades, or enhancements for Oracle Financial modules,



ensuring compatibility with existing configurations and business processes.
- Configuration Changes: Implement minor configuration changes or parameter updates in Oracle Financial modules as per documented change control procedures and best practices.
- Documentation: Maintain accurate documentation of system configurations, customizations, and support procedures, ensuring knowledge transfer and continuity of support services.
- Training and Knowledge Sharing: Conduct training sessions or create user guides to educate end-users on Oracle Financial functionalities, best practices, and tips for optimizing system usage.
- Performance Monitoring: Monitor system performance metrics, identify areas of improvement, and propose optimizations or performance tuning measures to enhance system stability and efficiency.

Skills & Competencies:

- 4-6 years of experience in Oracle Fusion Financials, with a focus on techno functional support.
- Solid understanding of financial business processes, including accounting principles, and financial reporting.
- Proficiency in Oracle tools like OTBI, BI Publisher.
- Hands-on experience with modules such as GL, AP, AR, CM, and FA.
- Excellent problem-solving skills and ability to troubleshoot complex technical issues independently.
- Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels.

Please share your CV on [email protected]

📌 Oracle Fusion Functional Consultant (Navi Mumbai)
🏢 EY
📍 Navi Mumbai