We are seeking an experienced Head Business Central (Techno-Functional) to lead the strategy, architecture, implementation, and growth of Microsoft Dynamics 365 Business Central solutions. The role requires a strong combination of functional expertise, technical leadership, ERP transformation experience, and practice management capabilities.

The ideal candidate will drive end-to-end ERP delivery, manage cross-functional and distributed teams, oversee solution architecture and integrations, manage practice P&L;, and collaborate with senior business stakeholders to deliver scalable, secure, and high-performing ERP solutions.

Key Responsibilities:

1. Practice Leadership & Strategy

- Define and execute the strategic roadmap for the Microsoft Dynamics 365 Business Central practice.
- Drive practice growth, business development, pre-sales, solution positioning, and client acquisition.
- Establish delivery frameworks, reusable assets, governance standards, and Microsoft-aligned best practices.
- Manage practice P&L;, resource utilization, billing rates, profitability, and margin governance.
- Identify opportunities to leverage Microsoft Azure, Power Platform, and other Microsoft ecosystem capabilities.

2. Solution Architecture & Technical Leadership

- Lead end-to-end Business Central solution architecture across Finance, Supply Chain Management, Inventory, Warehouse Management, Manufacturing, Projects, and Service modules.
- Design and oversee integrations using Azure Integration Services, Dataverse, Power Platform connectors, APIs, and web services.
- Govern AL (Application Language) development, extension architecture, customizations, and AppSource-compliant development practices.
- Lead complex, multi-entity, multi-currency, and multi-country ERP implementations, including localization and regulatory compliance.
- Ensure scalable, secure,



high-performance solutions aligned with business requirements and Microsoft standards.

3. ERP Delivery & Program Management

- Oversee multiple Business Central implementation, migration, and transformation programs.
- Ensure on-time delivery within defined scope, budget, quality standards, and business objectives.
- Establish project governance, delivery methodologies, quality benchmarks, and risk management frameworks.
- Drive Agile/Scrum practices using Azure DevOps for project tracking, CI/CD pipelines, and release management.
- Manage project dependencies, escalations, stakeholder expectations, and delivery performance.

4. Team Leadership & Capability Development

- Build, mentor, and lead high-performing teams of functional consultants, AL developers, solution architects, and technical specialists.
- Drive capability development, knowledge sharing, continuous improvement, and innovation.
- Conduct performance reviews, career development planning, and competency gap assessments.
- Manage global and distributed teams while ensuring delivery excellence and resource optimization.

5. Client Engagement & Stakeholder Management

- Act as an executive sponsor and trusted advisor to strategic clients and enterprise stakeholders, including CFOs, COOs, and CIOs.
- Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and strategic transformation discussions.
- Manage client escalations, project health, risk mitigation, and customer success initiatives.
- Drive adoption of Business Central innovations, including Copilot capabilities,



AI-powered forecasting, and embedded analytics.

Required Qualifications & Skills

- 12+ years of progressive experience in Microsoft Dynamics 365 Business Central and/or Microsoft Dynamics NAV implementations, technical-functional consulting, and practice leadership.
- Proven experience leading large-scale ERP implementations, digital transformation initiatives, and complex enterprise engagements.
- Strong techno-functional expertise across Finance, Supply Chain Management, Inventory, Warehouse Management, Manufacturing, Projects, and Service modules.
- Hands-on proficiency in AL development, Business Central extension architecture, APIs, and web services integration.
- Experience with Microsoft Power Platform, including Power BI, Power Automate, and Power Apps.
- Strong understanding of Microsoft Azure architecture, Microsoft Entra ID (formerly Azure AD), Dataverse, and Microsoft 365 integrations.
- Demonstrated experience in practice management, P&L; ownership, utilization, billing rates, profitability, and margin optimization.
- Experience with the Microsoft Partner ecosystem, including CSP, LSP, and ISV partnerships, and co-selling with Microsoft field teams.
- Proven ability to manage global or geographically distributed teams.
- Strong leadership, stakeholder management, communication, analytical, and strategic planning skills.

Preferred Competencies

- Experience with multi-country ERP rollouts, regulatory localization, and complex enterprise integrations.
- Knowledge of Azure Integration Services, CI/CD, DevOps practices, and release management.
- Exposure to AI-enabled ERP capabilities, Copilot, predictive forecasting, and embedded business analytics.
- Robust commercial acumen, business development, solution consulting, and client relationship management skills.

📌 Head -Business Central (Techno-Functional) (Sahibzada Ajit Singh Nagar)
🏢 De facto
📍 Sahibzada Ajit Singh Nagar