To organize, supervise and train all service personnel in hisdepartment with a view to providing fast and courteous service to guest.
5. DUTIES ANDRESPONSIBILITIES
To organize train and supervise over therestaurant service team members for the purpose of giving satisfactory service toguests.
To be able to take complete charge in theabsence of the FB Manager.
To develop restaurant sales throughsetting high standards of service to guests.
To allot duties to subordinate team members.
To acquire through knowledge of FoodBeverage control procedures and implement the same.
To handle guest complaints and ensureguest satisfaction through immediate action.
To inspect table cover layouts andequipment placement and settings before commencement of service.
To inspect all service team members.
To ensure valuable overall maintenance of therestaurant.
To ensure good grooming and personal hygiene of team members.
To schedule duty shifts for subordinatestaff with the approval of the FB Manager.
To hold daily team members briefings and counselthem on their deficiencies.
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📌 Guest Service Supervisor (Chennai)
🏢 East India Hotels (EIH)
📍 Chennai
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