Job Category: Global Operations

Location: Vashi, Navi Mumbai (on-site)

Shift: US shifts (Night shifts)

Experience: 3-5 years in technical writing

Job Summary

We are seeking a meticulous, proactive Standard Work Specialist to develop, document, and manage our library of standard work and SOPs. You will work closely with subject matter experts (SMEs) to drive consistency and efficiency across operations by ensuring every procedure is accurate, transparent, and easy to access.

Key Responsibilities

- Write clear, concise, and accurate standard work documents and SOPs.
- Vet and optimize processes with Continuous Improvement (CI) leaders and ERP SMEs before documenting them, so workflows follow best practices and system efficiencies.
- Partner with cross-functional SMEs to break down complex digital workflows and verify the technical accuracy of every procedure.
- Create step-by-step screenshots and annotated screen recordings to make training materials intuitive.
- Maintain a centralized,



version-controlled standard work library that is current and easy to access.
- Review existing documentation periodically to catch process drift, reflect system updates, and stay aligned with CI standards.
- Keep style, format, and quality consistent across all corporate documentation.

Requirements

- Proven technical writing experience creating work instructions, process maps, or SOPs.
- Excellent written and spoken English.
- Proficiency with screen-capture and video-recording tools.
- Strong organizational skills and experience managing a documentation library or repository.
- Ability to collaborate with cross-functional teams and SMEs.
- Ability to work independently and meet deadlines.
- Willingness to work US-aligned night shifts from our Vashi, Navi Mumbai office.

Please share your CVs on [email protected]

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