Greetings from Sutherland! - Immediate Joiner

We are hiring candidates for non voice process

HIRING ALERT AMAZON CHAT SUPPORT

Company: Sutherland

Position: Customer Support Associate – Chat Process

Process: Amazon Chat Support

Location: Airoli, Navi Mumbai

Work Mode: Work from Office

Employment Type: Full-Time

Shift: Rotational Shifts

Job Responsibilities

- Handle customer queries through chat support.

- Assist customers with orders, deliveries, returns, refunds, payments, and account-related concerns.

- Provide accurate and timely resolutions.

- Maintain customer experience and meet quality, productivity, and CSAT targets.

- Follow process guidelines and maintain proper customer interaction records.

Eligibility Criteria

- 12th Pass / Graduate

- Freshers and experienced candidates can apply.





- Good written English communication skills.

- Basic computer knowledge.

- Positive typing speed and accuracy.

- Comfortable working in rotational shifts.

Key Skills

Customer Support | Chat Process | Written Communication | Typing Skills | Customer Handling | Problem-Solving | Multitasking

Interested candidates can contact:

HR Kirti

Contact Number: 88502 56783

Work Location: Sutherland, Airoli, Navi Mumbai

Interested candidates may contact HR directly for further details.

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