- Counsel students and parents regarding available courses, programs, and learning opportunities.
- Handle inbound and outbound calls to generate admissions and drive enrolments.
- Understand students requirements and recommend suitable courses.
- Follow up with prospective students and parents to convert leads into successful admissions.
- Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
- Achieve assigned admission and sales targets within defined timelines.
- Resolve queries related to courses, fees, batches, and the admission process.
- Coordinate with internal teams to ensure a smooth student admission experience.