- Manage after-sales service operations to ensure timely resolution of customer complaints and issues.
- Develop and implement strategies to improve customer satisfaction index, loyalty, and retention.
- Oversee dealership management activities such as inventory control, stock management, and logistics coordination.
- Analyze data to identify trends and areas for improvement in after-sales services.
Job Requirements :
- 4-10 years of experience in after-sales service or related field.
- Solid understanding of automobile industry dynamics and market trends.
- Excellent communication skills with ability to handle complex customer interactions.
📌 Territory Service Manager (Chandigarh)
🏢 TVS Motor
📍 Chandigarh
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