- Meet Quality and productivity standards.
- Contact insurance companies for further explanation of denials & underpayments.
- Should have experience working with Multiple Denials.
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate & timely follow up where required.
- Should be thorough with all AR Cycles and AR Scenarios.
- Should have worked on appeals, refiling, and denial management.
Job Skills:
• Excellent written and oral communication skills.
• Minimum 1-year experience in AR calling would be an advantage.
• Understand Revenue Cycle Management (RCM) of US Healthcare providers.
• Basic knowledge on Denials and immediate action to resolve them.
• Follow up on the claims for collection of payment.
• Responsible for calling insurance companies in USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
• Should be able to resolve billing issues that have resulted in delay in payment.