We are looking for an organised and proactive Back Office Executive to support the daily operations of our UK-based property management and lettings business.
Key Responsibilities:
- Manage property documentation, digital records, and tenancy-related administrative tasks.
- Handle emails and routine enquiries from landlords, tenants, contractors, and prospective tenants.
- Coordinate property viewings, appointments, and follow-ups.
- Track maintenance requests and work orders, ensuring timely updates and coordination.
- Maintain accurate property records, enquiry logs, and viewing schedules.
- Support property managers and letting agents with daily administrative activities.
- Escalate urgent maintenance issues and pending actions to the relevant team.
- Handle confidential information responsibly and maintain data accuracy.
Required Skills & Qualifications
- Experience in back-office operations, office administration, customer service, or property management preferred.
- Good written and verbal English communication skills.
- Working knowledge of MS Excel, Word, and Outlook.
- Strong organisational skills, attention to detail, and follow-up abilities.
- Ability to prioritise tasks and manage multiple responsibilities.
- Familiarity with UK property lettings, tenancy administration, or property management software is an advantage.
Desired Candidate Profile: A detail-oriented skilled with good communication, coordination, and administrative skills who can work effectively during UK business hours.