As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards.
Your key responsibilities include:
- Sales Performance: Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations. Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage.
- Customer Engagement: Understand Customer Needs: Build solid relationships with customers, understand their preferences, and suggest products that suit their needs.
- Store Standards: Maintain Visual Merchandising: Ensure the stores visual display follows company standards and looks appealing to customers. Handle Stock Correctly:
Follow correct stock management processes to ensure merchandise is properly handled.
- Cashiering Operations: Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions. Follow Procedures: Adhere to company guidelines for daily store operations and procedures.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Assistant (Mumbai)
🏢 MARKS & SPENCER (M&S)
📍 Mumbai
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