- Support the governance and lifecycle management of M365 solutions.
- Track the application of records retention schedules and regulatory requirements to ensure compliance.
- Assist with appraisal, retention, and disposition activities, including reviews of expired Microsoft 365 workspaces and digital records.
- Support the governance of records repositories in Jakarta office, including off-site storage records disposition following the WBG retention schedule.

2. Information Governance

- Help site owners and business units apply information management guidance and address routine repository issues, escalating complex matters to senior colleagues.
- Maintain and update documentation for information and records management policies and procedures.
- Collaborate with cross-functional teams to implement information management guidelines.
- Support the maintenance of the unit s intranet site.

3. Information Quality

- Review integrity, accuracy and completeness of information in document and records management repositories.
- Monitor data quality and implement corrective actions as necessary.

4. Internal User Support and Training

- Assist with training and supporting staff on information management tools and best practices.
- Support the development and implementation of knowledge sharing processes and tools for internal use.

Attention: Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines

- Understanding and practical experience with standards and good practices for information governance,



information lifecycle management, records management, records appraisal, and records disposition.
- Knowledge and understanding of information, document and records management software systems.
- Ability to communicate information graphically in an appealing way for reporting and other communication needs.
- Ability to develop out-of-box solutions and customizations on Microsoft Office 365 platform and experience with Microsoft Power Automate would be an asset.
- Good oral and written communication skills in English; ability to write concise and accurate reports, and good public outreach skills.
- Awareness of AI governance principles and Agile/SaFe methodologies.
- Curiosity in the WBG s work and familiarity with its mission and objectives.
- Ability to conduct independent research and functional analysis and to make judgments on the archival value of the variety of documents and business records of the organization.
- Hands-on and results-oriented approach.
- Conceptual, analytic and innovative problem-solving ability.

Education and Experience:

- BA/BS in Information Management, Archives, Records Management, Information Science, or related field

Core Competencies:

- Information Lifecycle Management
- Information Management Systems




- Problem Solving
- Analytical Reasoning
- Versatility

Recommended Certifications:

- SAFe Agilist or SAFe Product Owner or SAFe Scrum Master
- AIIM Certified Information Professional (CIP), ARMA s Certified Information Governance Qualified (IGP), or ICRM Certified Records Managers (CRM)

As the World Bank Group continues to evolve, we value candidates who:

- Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
- Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
- Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Junior Information Management Analyst (Chennai)
🏢 The World Bank
📍 Chennai