Email Support Executive (Bengaluru)

Email Support Executive (Bengaluru)

20 Oct
|
Teleperformance Global Services Private
|
Bengaluru

20 Oct

Teleperformance Global Services Private

Bengaluru

Email Process – Customer Support Executive (Non-Voice)Job Description:

We are looking for a detail-oriented and customer-focused Email Process Executive to handle customer queries and provide support through email. The candidate will be responsible for resolving customer issues, maintaining accurate records, and ensuring customer satisfaction through professional written communication.

Key Responsibilities:

- Handle customer queries and complaints through email.
- Provide accurate information and timely resolutions.
- Maintain proper records of customer interactions.
- Follow company policies and standard operating procedures.
- Coordinate with internal teams to resolve complex issues.
- Ensure customer satisfaction through professional communication.




- Meet quality, productivity, and response-time targets.

Eligibility Criteria:

- Qualification: 12th pass or graduate.
- Experience: Freshers and experienced candidates can apply.
- Valuable written English and email communication skills.
- Basic computer knowledge and typing skills.
- Ability to multitask and solve problems efficiently.

Key Skills:

- Email handling
- Written communication
- Customer service
- Query resolution
- MS Office and computer skills
- Attention to detail
- Problem-solving

📌 Email Support Executive (Bengaluru)
🏢 Teleperformance Global Services Private
📍 Bengaluru

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