We are looking for a smart, presentable, polite, and professional Female Front Desk Receptionist to join our team at Regal Retreat Jaipur. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage daily hotel front office operations efficiently.
Key Responsibilities:
* Welcome and assist guests in a qualified and friendly manner.
* Handle guest check-ins and check-outs.
* Manage room reservations, bookings, and guest inquiries.
* Attend phone calls, WhatsApp messages, and emails.
* Handle bookings from MakeMyTrip, Goibibo, Booking.com, Agoda, and other online travel platforms.
* Maintain guest records, billing, and payment details.
* Coordinate with housekeeping and other hotel staff.
* Resolve guest queries and ensure customer satisfaction.
* Maintain daily front desk reports and booking records.
Candidate Requirements:
* Good communication skills in Hindi and English.
* Basic computer knowledge and MS Office skills.
* Well-groomed, punctual, responsible, and professional.
* Good customer handling and multitasking abilities.
* Previous hotel reception or hospitality experience preferred.
* Freshers with good communication skills may also apply.
Working Hours: 9:00 AM – 6:00 PM
Salary: Based on experience and interview.
Join our team at Regal Retreat Jaipur and grow your career in the hospitality industry!