Job Opening: Back Office Executive Location: Korattur, Chennai

Employment Type: Full-Time

About the RoleWe are looking for a responsible and detail-oriented Back Office Executive to support our authorized home appliance service center. The candidate will coordinate with technicians, customers, and the company portal to ensure smooth daily operations.

- ResponsibilitiesAllocate service calls to technicians.
- Follow up on open and pending service calls.
- Update service status in the company portal.
- Prepare daily reports and maintain records.
- Handle customer calls regarding service appointments and updates.
- Coordinate with technicians for job completion and spare parts.
- Maintain Excel sheets and documentation.
- Download, organize, and upload service-related documents.
- Assist with invoice processing and administrative tasks.
- RequirementsMinimum qualification: Any Degree or Diploma.




- Valuable communication skills in Tamil and basic English.
- Basic computer knowledge (MS Excel, Word, Email).
- Ability to work independently and manage multiple tasks.
- Attention to detail and good organizational skills.
- Experience in a service center or customer support role is preferred but not mandatory.
- Preferred SkillsKnowledge of Google Sheets and Microsoft Excel.
- Experience handling customer service operations.
- Ability to coordinate with field technicians.
- Fast learner with a positive attitude.

Working HoursMonday to Saturday

9:00 AM – 6:00 PM

Salary will be based on experience and performance.

Interested candidates can apply by sending their resume or contacting us for an interview.

📌 Back Office Staff (Chennai)
🏢 DIKSHI CARE
📍 Chennai