Customer Care Executive (Chennai)

Customer Care Executive (Chennai)

20 Oct
|
Rani Arts And Teak
|
Chennai

20 Oct

Rani Arts And Teak

Chennai

We are looking for a well-presented, enthusiastic, and customer-oriented Sales Executive to join our art gallery. The ideal candidate should have excellent communication skills in English, a friendly approach to customer service, and the ability to understand customer preferences and follow up professionally to convert enquiries into sales.

Key Responsibilities:

- Welcome visitors warmly and provide a pleasant experience at the art gallery.
- Understand customers’ interests, preferences, budget, and artwork requirements.
- Explain the features, styles, pricing, and other relevant details of paintings, sculptures, and other artworks.
- Assist customers in selecting suitable artworks for their homes, offices, gifts, and commercial spaces.

Customer Communication

- Communicate confidently and professionally in English with customers.
- Explain artwork details clearly and answer customer queries.
- Build valuable relationships with customers through courteous and attentive service.
- Handle customer enquiries over phone calls, WhatsApp, email, and other communication channels.

Customer Follow-up and Relationship Management





- Follow up regularly with customers who have shown interest in specific artworks.
- Share artwork photographs, prices, and relevant details with prospective buyers.
- Keep track of customer requirements, preferences, budgets, and purchase timelines.
- Maintain a record of enquiries and follow-ups to ensure that no potential customer is missed.
- Build long-term relationships with customers and encourage repeat purchases.

Sales and Business Development

- Work towards achieving sales targets and converting enquiries into confirmed orders.
- Follow up on quotations, customer requests, and pending purchase decisions.
- Identify opportunities to generate new enquiries and develop repeat business.
- Coordinate with the gallery team to ensure smooth order processing and customer satisfaction.

Gallery Management Support

- Maintain a neat and presentable gallery environment.
- Ensure artwork prices, labels, and product information are properly displayed.
- Coordinate with the team regarding artwork availability, customer orders, deliveries, and special requests.
- Maintain accurate customer enquiry and sales records.

📌 Customer Care Executive (Chennai)
🏢 Rani Arts And Teak
📍 Chennai

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