- Handle customer billing, invoices, payments and daily cash records.
- Maintain basic accounts, sales entries and payment records.
- Attend incoming customer calls and respond professionally to WhatsApp enquiries.
- Handle premium customers’ queries regarding orders, measurements, delivery and appointments.
- Coordinate with the sales and tailoring teams for order updates.
- Maintain customer records and provide a premium in-store customer experience.
- Handle front-desk operations and daily reporting.
Required Skills
- Excellent communication skills in English and Hindi.
- Positive knowledge of MS Excel, computer operations and billing software.
- Basic accounting knowledge and experience handling cash and digital payments.
- Professional personality with polite telephone etiquette.