HR Manager – Corporate & Resort Operations

Namaste Group | New Delhi

Job Title: Human Resources Manager – Corporate & Hospitality Operations

Location: Satya Niketan, New Delhi (with periodic visits to Namaste Dwaar Resort, Mansurpur)

Employment Type: Full-Time | On-Site Experience Required: 4–7 years, preferably with experience in hospitality and corporate HR Reporting To: Directors / Senior Management

Company DescriptionNamaste Group is a diversified business group with operations across hospitality, travel and aviation services. Our businesses include Namaste Dwaar, an award-winning countryside resort located approximately 90 minutes from Delhi; Namaste Holidays, an established travel management company; and Namaste Air Services Pvt. Ltd., providing airline cargo representation and logistics services.

We are looking for an experienced and proactive Human Resources Manager to oversee HR functions across our New Delhi corporate office and Namaste Dwaar Resort. The ideal candidate will be capable of managing recruitment, employee relations, HR administration and compliance while helping build a professional, accountable and motivated workforce across the group.

Role DescriptionThe Human Resources Manager will be responsible for managing end-to-end human resource operations across Namaste Group, with particular responsibility for the New Delhi office and Namaste Dwaar Resort.

The role requires a hands-on professional who can independently manage recruitment, employee records, attendance, payroll coordination, staff performance and workplace policies. The candidate will work closely with department heads and resort management to ensure adequate staffing, smooth HR operations and consistent employee standards across locations.

Key Responsibilities1. Recruitment & Staffing

- Manage end-to-end recruitment for corporate, sales, hospitality, operations and administrative positions.
- Coordinate job postings, candidate screening, interviews, salary negotiations and offer letters.
- Work with resort department heads to identify staffing requirements and maintain appropriate manpower levels.
- Develop recruitment channels for hospitality staff, including front office, housekeeping, food and beverage, kitchen, spa and maintenance.
- Oversee joining formalities, onboarding, background verification and employee documentation.

2. HR Operations & Administration
- Maintain accurate employee records, contracts, attendance, leave balances and personnel files.
- Monitor employee attendance, punctuality, absenteeism and leave management across the Delhi office and resort.




- Coordinate monthly payroll inputs, salary revisions, incentives, deductions and full-and-final settlements with accounts.
- Prepare appointment letters, confirmation letters, warning letters, experience certificates and other HR documentation.
- Establish and implement consistent HR policies, procedures and reporting systems.
- Ensure proper employee exit procedures, handovers and clearance formalities.

3. Resort HR Management – Namaste Dwaar
- Act as the primary HR contact for Namaste Dwaar while being based at the New Delhi office.
- Coordinate regularly with the Resort General Manager and departmental heads regarding staffing, performance and employee concerns.
- Conduct periodic resort visits to review staffing, workplace discipline, employee welfare and HR compliance.
- Monitor staff grooming, professional conduct, attendance and adherence to hospitality service standards.
- Support recruitment and workforce planning during peak seasons, weddings, corporate events and high-occupancy periods.
- Coordinate employee training programmes to improve service quality, communication and guest satisfaction.
- Oversee staff accommodation and employee welfare matters in coordination with resort management, where applicable.

4. Employee Relations & Performance Management
- Serve as a point of contact for employee grievances, workplace concerns and disciplinary matters.
- Support management in conducting employee performance reviews and appraisals.
- Monitor probation periods, confirmations and performance improvement plans.
- Assist department heads in setting clear employee responsibilities, performance expectations and accountability measures.
- Promote a positive, respectful and qualified working environment across all departments.
- Support employee engagement initiatives to improve retention and team morale.

5. HR Compliance & Policies
- Ensure adherence to applicable labour laws, statutory requirements and company policies.
- Coordinate statutory compliance related to PF, ESI, gratuity, minimum wages and other applicable employment regulations.




- Maintain required statutory records and coordinate with external consultants and payroll professionals when necessary.
- Develop and update employee handbooks, company policies, codes of conduct and disciplinary procedures.
- Ensure compliance with workplace safety, anti-harassment and POSH requirements.

6. Management Reporting & Coordination
- Provide regular HR reports to management covering employee strength, vacancies, recruitment status, attendance, attrition and HR issues.
- Maintain updated organisational charts and departmental manpower records.
- Work closely with finance, administration and departmental heads to ensure efficient workforce management.
- Recommend improvements to HR processes, employee retention and overall operational efficiency.

Qualifications & Skills
- Bachelor's degree in Human Resources, Business Administration, Management or a related field. An MBA/PGDM in HR is preferred.
- 4–7 years of relevant HR experience, preferably involving hospitality, hotels, resorts or multi-location businesses.
- Prior experience independently managing recruitment, payroll coordination, employee relations and HR administration.
- Good understanding of Indian labour laws and statutory HR compliance.
- Proficiency in Microsoft Excel, MS Office and HR management systems.
- Strong organisational, interpersonal and problem-solving skills.
- Ability to handle confidential information professionally.
- Strong written and verbal communication skills in English and Hindi.
- Willingness to travel periodically to Namaste Dwaar Resort in Mansurpur, Uttar Pradesh.

Ideal Candidate ProfileWe are looking for someone who is:
- Hands-on and independent: Comfortable managing day-to-day HR responsibilities without constant supervision.
- Organised and detail-oriented: Maintains accurate records, follows up consistently and meets deadlines.
- Firm but approachable: Capable of maintaining employee discipline while building positive relationships with staff.
- Recruitment-focused: Able to identify suitable candidates and fill vacancies efficiently.
- Comfortable with multiple locations: Can effectively coordinate HR requirements between the Delhi office and resort.
- Proactive: Identifies staffing and employee-related problems early and recommends practical solutions.

What We Offer
- Opportunity to manage HR functions across a diversified business group.
- Exposure to hospitality, travel and aviation industries.
- Direct interaction with senior management.
- A stable, professional and growing work environment.
- Competitive compensation based on experience and qualifications.

📌 Human Resources Manager (New Delhi)
🏢 Namaste Dwaar - The Gateway to Rural India
📍 New Delhi