Company Description Zip by Spree Hotel R Group Kota is a contemporary 3-star hotel located in Jawahar Nagar, Kota, Rajasthan, offering comfortable accommodation for business and leisure travelers. The hotel features thoughtfully designed rooms, pure vegetarian dining at Niramaya Pure Veg Restaurant, a rooftop dining experience, and banquet and event facilities. Guests benefit from convenient services such as corporate stay options, spaces for meetings and celebrations, and complimentary covered parking.

With professional hospitality and easy access to key areas of Kota, the hotel focuses on delivering a comfortable, value-driven stay for every guest.

Role Description The Front Office Receptionist role is a full-time, on-site position based in Thrissur. The Receptionist will be responsible for welcoming guests, managing check-in and check-out processes, and handling room inquiries and reservations. Daily tasks include answering phone calls, responding to guest queries, coordinating with housekeeping and other departments, and maintaining accurate guest records.

The role also involves managing the front desk area,



processing payments, ensuring smooth lobby operations, and providing courteous, efficient service to all guests.

Qualifications

- Candidates should possess robust Front Office and Receptionist Duties skills, including managing check-in/check-out and guest records.
- Candidates should possess excellent Customer Service skills to address guest needs and resolve issues promptly and professionally.
- Candidates should possess effective Communication and Phone Etiquette skills for clear, respectful interaction with guests and colleagues.
- Candidates should possess basic computer literacy and familiarity with hotel management or reservation systems.
- Candidates should possess good organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Previous experience in hotel front office or hospitality is preferred; a high school diploma or equivalent is required, and additional hospitality training is an advantage.

📌 Front Office Receptionist (Thrissur)
🏢 Zip by Spree Hotel R Group Kota
📍 Thrissur