Company Description Impresario Handmade Restaurants, part of Impresario Entertainment and Hospitality Pvt. Ltd., is among India’s leading food and beverage companies and a pioneer in experiential dining. With over two decades of growth, the company now owns or manages 48 restaurants, cafés, and bars across 15 cities, including Delhi, Mumbai, Bangalore, Pune, and Chandigarh.

Its portfolio includes well-known concepts such as Social, Smoke House Deli, Salt Water Café, Slink & Bardot, Mocha, Prithvi Café, and Flea Bazaar Café. Impresario focuses on understanding how India eats, drinks, and socializes, creating distinctive, high-quality experiences for diverse guests. The company aims to be India’s premier hospitality management brand by combining creative concepts with strong professional management and talented teams.

Role Description The Community Executive is a full-time, in office role based in Mumbai, responsible for strengthening the connection between guests, local communities, and Impresario’s brands. This position manages day-to-day community engagement across outlets, including hosting and coordinating events, handling collaborations with local partners, and supporting brand activations. The role involves interacting with guests to gather feedback, nurture loyalty, and encourage repeat visits through thoughtful communication and outreach.

The Community

Executive works closely with operations, marketing,



and social media teams to ensure consistent brand representation and to support campaigns and promotions at the store level. The role also includes tracking engagement metrics, identifying opportunities for community-driven initiatives, and contributing ideas to enhance the overall guest experience.

Qualifications

- Community engagement and relationship-building skills, with the ability to interact confidently and respectfully with diverse guests and partners.
- Strong communication skills, including clear verbal and written communication, active listening, and a professional yet approachable manner.
- Experience in event coordination or on-ground activations, including planning, organizing, and supporting small and mid-scale community events.
- Basic understanding of brand and marketing concepts, with the ability to support local promotions and collaborate with marketing and social media teams.
- Organizational and time-management skills to handle multiple initiatives, track activities, and meet deadlines in a fast-paced hospitality environment.
- Prior experience in hospitality, F&B;, or customer-facing roles is preferred; familiarity with Mumbai’s culture and local communities is an advantage.
- Comfort working on-site, including evenings, weekends, and holidays as needed, with a positive attitude and focus on guest experience.
- Relevant educational background in hospitality, communications, marketing, or a related field is beneficial.

📌 Community Executive (Mumbai)
🏢 Impresario Handmade Restaurants
📍 Mumbai