About Us

At BQE, our mission is to transform the operational landscape of professional services firms, helping them work more efficiently and serve their customers better. BQE CORE is our all-in-one SaaS platform that enables firms to manage projects, improve budget tracking and profitability, and streamline operations through automation.

Why Join Us

- Work with a modern cloud and application reliability stack
- Be part of our CloudOps and Application Reliability strategy
- Work in a collaborative and supportive engineering workplace
- Take ownership of production reliability, monitoring and incident management

Responsibilities

- Ensure application uptime, performance, scalability and reliability
- Own incident management, including on-call support, root cause analysis and post-incident reviews
- Manage and support MS SQL Server environments, including clustering and high availability
- Monitor applications and infrastructure using New Relic, Logz.io, AWS CloudWatch and similar tools
- Identify performance bottlenecks and drive reliability and automation improvements
- Define and improve SLOs and SLAs
- Support disaster recovery testing, failover exercises and availability simulations
- Collaborate with CloudOps, DevOps and Engineering teams on infrastructure and application improvements
- Manage operational incidents, changes and tasks through Jira and Jira Service Management.

Qualifications & Experience





- Bachelor’s degree in Computer Science, Engineering, IT or a related field, or equivalent experience
- 3–5 years of experience in CloudOps, Site Reliability Engineering, DevOps, Production Engineering or a related role
- Experience working in production environments and participating in 24x7/on-call support.

Must-Have Skills

- Strong knowledge of Windows Server, IIS and MS SQL Server
- Experience with SQL Server high availability, clustering, failover and performance troubleshooting
- Hands-on experience with AWS, including EC2, Auto Scaling, CloudWatch, CloudTrail and VPC
- Experience with monitoring and observability tools such as New Relic, Logz.io, CloudWatch, Grafana or similar
- Good understanding of networking, DNS, load balancing and security fundamentals
- Experience with incident response, change management, RCA and postmortems
- Working knowledge of PowerShell, Python or similar scripting languages
- Experience with Jira / Jira Service Management
- Ability to independently troubleshoot production issues and drive them to resolution

Good to Have

- AWS, Microsoft, Windows, SQL Server or SRE-related certifications
- Exposure to Infrastructure as Code / automation
- Experience with disaster recovery, SLO/SLA frameworks and application performance monitoring
- Experience in SaaS or high-availability production environments

📌 CloudOps Engineer (Srinagar)
🏢 BQE Software
📍 Srinagar