Job Purpose The Chief of Staff will work closely with the CEO as a strategic and execution partner, supporting the translation of organisational priorities into actionable plans and measurable outcomes.

The role will drive key initiatives from the CEO’s Office end-to-end, including strategic planning, cross-functional programme management, business performance reviews, decision support, market intelligence and follow-through on critical priorities.

The incumbent will act as a key liaison between the CEO’s Office and business/functional leaders, ensuring alignment, accountability and timely execution of strategic initiatives. The role will also provide the CEO with structured insights on business performance, market developments, competition, regulatory trends and emerging opportunities.

Key Responsibilities

- Strategic Planning & Execution

- Understand the organisation’s strategic priorities, business model, growth objectives and operating environment.
- Translate the CEO’s strategic priorities into clear initiatives, milestones, ownership and measurable outcomes.
- Drive strategic and cross-functional programmes from conceptualisation through implementation and closure.
- Monitor progress against agreed objectives and proactively highlight risks, dependencies, delays and opportunities.
- Support development of business and functional strategies in consultation with relevant stakeholders.
- Drive structured problem-solving and continuous improvement across strategic initiatives.

2. CEO Office Programme Management
- Own end-to-end management of key projects, special initiatives and new business opportunities sponsored by the CEO.
- Establish appropriate governance mechanisms to ensure timely implementation and accountability.
- Coordinate across functions to remove execution bottlenecks and ensure alignment on critical priorities.
- Maintain structured tracking of CEO-level commitments, decisions and action items.
- Follow through with respective stakeholders until agreed actions are completed.

3. Business Performance & Executive Reviews
- Support the CEO in conducting monthly, quarterly and annual business reviews.
- Review key business and financial metrics at agreed frequencies and identify significant trends, deviations and areas requiring management attention.




- Convert business data into concise executive insights and recommended actions.
- Track action items emerging from leadership reviews and ensure timely closure.
- Prepare executive-level presentations, dashboards, briefing notes and decision papers.

4. Decision Support & Business Analysis
- Conduct structured analysis of strategic proposals, investments, projects and new business initiatives.
- Evaluate the business case, opportunities, risks, dependencies and potential impact of proposed initiatives.
- Synthesise complex information from multiple functions and present explicit recommendations to the CEO.
- Support leadership decision-making through data-driven analysis and scenario evaluation.

5. Market, Industry & Competitive Intelligence
- Track relevant industry, economic, regulatory, customer and competitive developments.
- Analyse market trends, identify emerging opportunities and potential risks, and provide actionable insights to leadership.
- Analyse competitor strategies, products, propositions and market developments.
- Prepare focused reports and recommendations on new markets, products and business opportunities.
- Gather and synthesise information from credible industry reports, publicly available information, field inputs and subscribed/purchased research.
- Engage with relevant customers, partners, professionals and industry bodies, where required, to strengthen market understanding.

6. Stakeholder Management
- Act as a key coordination point between the CEO’s Office and business/function heads on strategic priorities.
- Build effective working relationships across functions to facilitate faster decision-making and execution.
- Ensure important matters requiring CEO intervention are presented with clear context, supporting analysis and recommended options.
- Handle business-sensitive and confidential matters with appropriate discretion and judgement.

Knowledge, Skills & Attributes
- Strategic Thinking:



Ability to connect business priorities with long-term organisational objectives and identify opportunities for growth.
- Business & Financial Acumen: Strong understanding of business performance, financial metrics and commercial decision-making.
- Analytical & Problem-Solving Skills: Ability to structure complex problems, analyse information and develop practical recommendations.
- Execution Excellence: Strong ownership orientation with the ability to drive initiatives to closure against defined timelines and outcomes.
- Programme Management: Ability to manage multiple strategic and cross-functional initiatives simultaneously.
- Executive Communication: Strong written, verbal and presentation skills, with the ability to communicate complex matters simply and effectively.
- Stakeholder Management: Ability to work effectively with senior leadership and build alignment across functions.
- Market Orientation: Strong understanding of market, industry, regulatory and competitive developments.
- Proactiveness: Ability to anticipate requirements, identify potential issues early and initiate appropriate action.
- Learning Agility: Curiosity and ability to quickly understand unfamiliar businesses, functions and topics.
- Comfort with Ambiguity: Ability to operate effectively in evolving situations with limited structure.
- Confidentiality & Judgement: High level of discretion and maturity while handling sensitive business and leadership matters.
- Digital & Data Proficiency: Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to develop management dashboards, analytical reports and executive presentations.

Role Requirements

Educational Qualification

- Chartered Accountant (CA) and/or postgraduate qualification in Management/Finance.
- MBA/PGDM from a premier management institution, including IIMs, would be preferred.

Experience
- 4–7 years of relevant experience in areas such as Strategy, CEO/Chairman/MD Office, Management Consulting, Corporate Planning, Business Finance, Transformation or Programme Management.
- Prior experience working closely with a CEO, Chairman, MD, CXO or senior leadership team will be preferred.
- Experience in BFSI/NBFC/Financial Services would be an advantage.

📌 Chief of Staff (Thiruvananthapuram)
🏢 Muthoot Fincorp
📍 Thiruvananthapuram