21 Oct
|
COSMOS- Air Distribution Products
|
Mumbai
21 Oct
COSMOS- Air Distribution Products
Mumbai
About the Company: Cosmos Group of Companies is a leading manufacturer of HVAC industry, engaged in manufacturing, trading and service delivery for contemporary buildings. Through its three business entities namely Syamantak Industries Pvt Ltd, Space HVAC Systems Pvt Ltd and Savitru Aircon Pvt Ltd, the company leverages advanced manufacturing facilities, strong design capabilities and dedicated R&D; expertise, the company develops aesthetically appealing and performance-driven products that meet the needs of architects, consultants and end users. Serving sectors such as commercial, hospitality, healthcare, banking and IT, Cosmos Group of Companies continues to set industry benchmarks through its focus on quality, innovation and customer satisfaction. Website: http://cosmosadp.com
Job Summary: The Sales Executive will be responsible for managing and growing relationships with existing clients at Syamantak Industries Pvt Ltd. The role focuses on understanding client requirements, ensuring a high level of client satisfaction, identifying opportunities for repeat business and supporting revenue growth within assigned accounts. The executive will work closely with clients, consultants, contractors and internal teams to ensure seamless project execution, timely resolution of concerns and long term business partnerships while meeting sales targets.
Responsibilities :-
- Client Relationship Management:- Manage and nurture relationships with existing customers to ensure long term engagement and client satisfaction.
- Serve as the primary point of contact for assigned accounts and address customer requirements in a timely manner.
- Conduct regular customer visits and follow-ups to understand business needs and strengthen relationships.
- Build trust with consultants, contractors, dealers and project stakeholders to drive repeat business.
Account Growth and Revenue Generation :-
- Identify opportunities for upselling, cross- selling and repeat orders within existing accounts.
- Monitor customer purchasing patterns and proactively recommend suitable products and solutions.
- Work towards achieving assigned sales and revenue targets through account growth initiatives.
- Achieve assigned sales targets and revenue objectives. Support customers throughout the sales cycle, from enquiry to order execution.
Sales Coordination and Customer Support:-
- Prepare quotations, proposals and commercial offers in coordination with internal teams.
- Coordinate with design, production, logistics and service teams to ensure timely delivery and project execution.
- Track order status and keep customers informed on project progress. Ensure prompt resolution of customer concerns and escalate issues where necessary.
Market and Account Intelligence :-
- Maintain updated records of customer interactions, opportunities and sales activities.
- Gather customer feedback and share market insights with management.
- Monitor competitor activities and identify opportunities to strengthen customer retention and loyalty.
Reporting and Documentation :-
- Maintain account plans, sales reports and customer databases.
- Provide regular updates on account performance, customer feedback and growth opportunities.
- Support management with sales forecasts and business planning inputs.
📌 Sales Engineer (Mumbai)
🏢 COSMOS- Air Distribution Products
📍 Mumbai