We are seeking an energetic and motivated Telemarketing Team Leader to spearhead our outbound sales initiatives and lead a dynamic team of telemarketers. In this role, you will drive customer engagement through warm calling and consultative selling, ensuring the achievement of sales targets while delivering exceptional client communication. Your expertise in technology sales, CRM systems, and sales automation technologies will be vital in optimizing our telemarketing processes. As a leader, you will foster a high-performance environment, motivate your team, and ensure the adoption of sales technology best practices to maximize deal closing success.
Responsibilities
- Lead, coach, and motivate a team of telemarketers to meet and exceed outbound calling and sales goals.
- Develop effective call strategies for B2B sales, focusing on consultative selling and client needs analysis.
- Monitor team performance metrics using CRM software such as Salesforce, providing regular feedback and coaching.
- Oversee the execution of warm calling campaigns to generate qualified leads and nurture customer relationships.
- Ensure adherence to sales processes, including the use of sales automation technologies and CRM system proficiency.
- Conduct regular training sessions on technical sales techniques, Salesforce Cloud features, and sales technology adoption.
- Collaborate with other departments to streamline call center operations, improve customer service quality, and enhance overall sales efficiency.
Experience
- Proven experience in inside sales or telemarketing leadership roles within a technology or B2B environment.
- Solid background in technical sales experience with a focus on technology products or services.
- Demonstrated success in outbound calling, deal closing, and achieving sales targets through consultative selling approaches.
- Proficiency with CRM systems such as Salesforce and familiarity with sales automation tools.
- Excellent communication skills in English, with the ability to engage clients effectively over the phone.
- Experience managing call center teams or telemarketing staff with a focus on customer service excellence.
- Knowledge of sales technology adoption strategies and experience utilizing CRM software for lead management and reporting.
Join us to lead a passionate team committed to driving growth through innovative telemarketing strategies! We value energetic leaders who thrive on challenge and are eager to make an impact by connecting clients with solutions that truly meet their needs.
Pay: ₹35,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Telemarketing TL (Coimbatore)
🏢 Black Coffee Brands
📍 Coimbatore
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