Bathootha Group is looking for a motivated, customer-focused, and detail-oriented Junior Travel Consultant to join our team. The ideal candidate will assist customers with travel planning, flight bookings, holiday packages, hotel reservations, and other travel-related services while ensuring excellent customer satisfaction.

Freshers with a passion for travel, good communication skills, and a willingness to learn are encouraged to apply.

Key Responsibilities

- Assist customers with flight bookings, hotel reservations, holiday packages, and travel arrangements.
- Understand customer requirements and recommend suitable travel options.
- Prepare travel itineraries, quotations, and package details.
- Handle customer inquiries through phone calls, emails, and messaging platforms.
- Coordinate with airlines, hotels, travel partners, and service providers.
- Assist with ticket issuance, booking confirmations, cancellations, and amendments.
- Provide information about travel destinations, visa requirements, travel policies, and documentation.
- Maintain accurate customer records and booking details.
- Follow up with customers to ensure smooth travel arrangements and customer satisfaction.
- Support the sales team in achieving business targets.
- Stay updated on travel trends, destinations, fares, and promotional offers.

Requirements and Qualifications





- Bachelor's degree or diploma in Travel and Tourism, Hospitality, Business Administration, or a related field is preferred.
- 0–1 years of experience in travel consultancy, ticketing, tourism, or customer service.
- Freshers with relevant skills and a strong interest in the travel industry are welcome.
- Good verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Good organizational skills and attention to detail.
- Ability to work in a team and manage multiple customer requests.
- Positive attitude, willingness to learn, and a customer-focused mindset.

Preferred Skills

- Travel Planning and Itinerary Preparation
- Flight and Hotel Bookings
- Holiday Package Sales
- Customer Relationship Management
- Travel Documentation and Visa Assistance
- Communication and Customer Service
- Sales and Lead Follow-up
- Travel Booking Systems (training can be provided, if applicable)

What We Offer

- Chance to develop a career in the travel and tourism industry.
- On-the-job training and professional development.
- Supportive and collaborative work environment.
- Opportunities to develop travel consultancy and customer service skills.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Junior Travel Consultant (Kottakkal)
🏢 Bathootha
📍 Kottakkal