- Make outbound calls to potential and existing customers.
- Explain company products/services and generate leads.
- Follow up with prospective customers through calls and WhatsApp.
- Understand customer requirements and provide relevant information.
- Maintain records of calls, leads, follow-ups, and customer interactions.
- Achieve daily and monthly calling and lead-generation targets.
- Coordinate with the sales team for lead conversion and follow-ups.
- Handle customer queries professionally and maintain valuable relationships.
- Prepare regular reports on calls, leads, and conversions.
Required Skills
- Good communication and interpersonal skills.
- Confident and polite telephone manner.
- Basic knowledge of MS Office/Excel.
- Good follow-up and convincing skills.
- Ability to work with targets and deadlines.
- Positive attitude and willingness to learn.
- Hindi and English communication skills required.
Qualifications
- Minimum 12th pass; graduate preferred.
- Freshers can apply.
- Prior telecalling, customer service, or sales experience will be an advantage.