Location: CADD Centre, Venus Towers, 172, Avinashi Rd, BR Puram, Hopes, Coimbatore, Tamil Nadu 641004.
Job Description
We are looking for a customer-oriented and enthusiastic Customer Support Executive to handle customer inquiries, provide information about courses, and ensure a positive customer experience.
Roles and Responsibilities
- Handle incoming customer calls and respond to customer inquiries.
- Provide information about available courses, training programs, and services.
- Follow up with prospective students and existing customers.
- Explain course details, fees, and enrollment procedures.
- Maintain customer records and update databases.
- Coordinate with the sales and academic teams to resolve customer queries.
- Assist students throughout the enrollment process.
- Maintain good relationships with customers and ensure customer satisfaction.
Requirements
- Any degree is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Customer service experience is an added advantage.
- Freshers with good communication skills can also apply.
- Fluency in Tamil and basic English is preferred.
Job Location: CADD Centre, Venus Towers, 172, Avinashi Rd, BR Puram, Hopes, Coimbatore, Tamil Nadu 641004
Department: Customer Support
Employment Type: Full time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 customer support executive (Coimbatore)
🏢 Cadd centre
📍 Coimbatore
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