JOB DESCRIPTION (JD)Store Trainer – Hospitality College

Department: Hotel Management / Hospitality
Designation: Store Trainer / Practical Trainer
Industry Preference: 4/5-Star Hotels, Domino’s Pizza, Pizza Hut, McDonald’s, CCD, and other reputed restaurant chains
Experience: 1–3 years of relevant industry experience
Qualification: Diploma or Degree in Hotel Management, Hospitality Management, Food & Beverage Service, or a related field.

1. Job Purpose

To provide practical and industry-oriented training to hotel management students in restaurant store operations, food and beverage service, customer handling, inventory management, billing, food safety, and standard operating procedures (SOPs). The trainer will prepare students for careers in hotels, restaurants, cafés, and quick-service restaurant (QSR) chains.

2. Key Responsibilities

A. Practical Training and Demonstration

- Conduct hands-on practical sessions on restaurant, café, and QSR store operations.
- Demonstrate store opening and closing procedures, daily checklists, and shift handovers.
- Train students in counter operations, order processing, food service, packaging, and delivery coordination.
- Explain industry SOPs followed by reputed hotels and restaurant chains.
- Conduct simulated restaurant operations and practical demonstrations in the college training lab.

B. Food and Beverage Service Training

- Train students in guest handling, order taking, menu knowledge, and customer service.
- Demonstrate counter service, table service, and professional communication.
- Teach suggestive selling, upselling, complaint handling, and customer satisfaction.
- Develop students’ grooming, discipline, teamwork, and workplace etiquette.

C. Inventory and Store Management

- Teach stock receiving, inspection, storage, issuing, and inventory recording.
- Train students in FIFO/FEFO, expiry checks, stock rotation, and wastage control.
- Demonstrate stocktaking, material requisition, consumption records, and basic cost control.
- Explain purchase procedures and coordination with vendors.

D. Food Safety and Hygiene





- Train students in personal hygiene, sanitation, and safe food handling.
- Demonstrate correct food storage, temperature monitoring, and cross-contamination prevention.
- Explain applicable FSSAI requirements and food safety procedures.
- Ensure students follow cleaning schedules and maintain hygienic workstations.

E. Billing and POS Operations

- Train students in Point of Sale (POS) systems, order entry, billing, and payment handling.
- Demonstrate cash handling, digital payments, and daily sales reconciliation.
- Teach order accuracy and basic sales reporting.

F. Student Assessment and Documentation

- Prepare practical lesson plans, training schedules, and demonstration checklists.
- Conduct role-plays, mock store operations, practical examinations, and skill assessments.
- Evaluate student performance and provide individual feedback.
- Maintain attendance, practical records, assessment sheets, and student progress reports.
- Identify students’ skill gaps and provide additional coaching.

G. Industry Exposure and Placement Preparation

- Prepare students for interviews and operational assessments conducted by hotels and restaurant chains.
- Guide students on industry expectations, shift duties, professional grooming, and career progression.
- Coordinate industry visits, internships, demonstrations, and guest sessions with hospitality professionals.
- Help students become job-ready for entry-level positions in hotels, restaurants, and QSR brands.

H. Training Lab and Equipment Management

- Maintain the college training store, equipment, utensils, POS devices, and consumables.
- Ensure equipment is used safely and report maintenance requirements.
- Maintain training material inventory and ensure the lab is clean and organised.





3. Candidate Requirements

- Hands-on experience in a reputed 4/5-star hotel or QSR brand such as Domino’s Pizza, Pizza Hut, or McDonald’s.
- Experience as a Restaurant Trainer, Team Trainer, Team Leader, Shift Supervisor, or Restaurant Supervisor preferred.
- Strong practical knowledge of restaurant operations, food safety, inventory, billing, and customer service.
- Valuable communication, presentation, mentoring, and student-handling skills.
- Ability to conduct practical demonstrations and translate industry experience into student learning.
- Basic computer skills for maintaining training records and student assessments.

4. Key Performance Indicators (KPIs)

- Student practical skill development and assessment results.
- Completion of planned practical sessions and training modules.
- Student readiness for internships and placements.
- Compliance with food safety, hygiene, and equipment-handling procedures.
- Quality of practical assessments and training documentation.
- Student feedback and industry feedback on job readiness.

5. Reporting Structure

Reports To: Head of Hospitality Department / Principal / Training Manager.

Works With: Hotel Management Faculty, Lab In-charge, Placement Department, and Industry Partners.

6. Preferred Candidate Profile

Candidates with practical experience in reputed hotel chains or leading QSR brands, especially those who have trained junior staff, managed store operations, or supervised restaurant teams.

Ideal Candidate: An industry-experienced hospitality professional who can deliver practical training, maintain industry standards in the college training lab, and prepare students for employment in 4/5-star hotels, Domino’s Pizza, Pizza Hut, McDonald’s, and other reputed hospitality organisations.

For More Details Please contact

- [email protected]
- +91-XXXXXXXXXX
- (phone hidden)

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

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