Language Required: Fluent Hindi & Positive Working English
Experience: 0–2 Years (Freshers with strong communication skills welcome)
About the Role
We are looking for an energetic, confident, and persuasive Candidate to join our team as a Client Relationship & Inside Sales Executive. In this role, you will be the primary bridge between our company and our clients—turning incoming inquiries into active customers and maintaining strong relationships through regular support, billing coordination, and timely follow-ups.
Key Responsibilities
- Lead Conversion & Sales: Handle incoming inquiries/leads via calls, WhatsApp, and email; explain service plans clearly and persuade prospects to convert into active customers.
- Client Relationship Management (CRM): Serve as the point of contact for existing clients, address service queries, and maintain long-term client satisfaction.
- Billing & Payment Follow-ups: Track client renewal dates, send payment reminders, issue invoices, and follow up regularly to ensure timely fee/subscription collections.
- Record Keeping & Coordination:
Maintain daily call records, lead statuses, payment logs, and coordinate with the technical/field support team to ensure smooth service onboarding and query resolution.
Requirements & Skills
- Communication: Clear, polite, and persuasive speaking skills in both Hindi and English.
- Convincing Ability: Strong negotiation and sales persuasion mindset to handle client objections and close deals.
- Professional Demeanor: Patient, courteous phone etiquette with the ability to manage firm payment follow-up conversations smoothly.
- Basic Computer Proficiency: Familiarity with MS Excel / Google Sheets, email handling, and WhatsApp Business.
- Education: Graduate in any discipline (undergraduates with proven communication skills may also apply).
Pay: ₹12,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund