We are Hiring Service Manager for our sister concern

Key Responsibilities

- Workshop & Floor Operations: Manage daily service flow, job cards, repair scheduling, and turnaround times to ensure "first-time-right" repairs.
- Team Management: Supervise, schedule, train, and evaluate mechanics and service advisors. Provide on-the-job technical guidance.
- Customer Relations: Handle customer complaints, explain repair estimates, and work to maximize Customer Satisfaction Index (CSI) scores.
- Parts & Inventory Control: Monitor genuine spare parts stock levels, coordinate with suppliers, and manage parts availability to prevent workshop delays.
- Targets & Compliance: Track monthly service revenue, labor productivity, warranty claims, and safety/equipment standards.

Requirements & Qualifications

- Experience:



Generally 2 to 5+ years of hands-on experience in two-wheeler or automobile service/dealership environments.
- Education: Diploma or Bachelor’s degree in Mechanical/Automobile Engineering or a related field (varies by dealership size).
- Key Skills:
- Robust two-wheeler technical and diagnostic knowledge.
- Leadership, team handling, and problem-solving abilities.
- Customer communication and conflict resolution.
- Familiarity with workshop management software or DMS (Dealer Management Systems)

Pay: ₹28,000.00 - ₹33,000.00 per month

Work Location: In person

📌 Service Manager (Payyanur)
🏢 Nikshan Electronics
📍 Payyanur