JOB DESCRIPTION: Quality Head – Sports Manufacturing Industry

Department: Quality Assurance & Quality Control
Designation: Quality Head
Reporting To: Managing Director / Plant Head
Location: Punjab
Experience: 10–15 Years

1. Job Purpose

To lead the quality function across the company's sports manufacturing operations, ensuring the quality, consistency, and reliability of raw materials, components, and finished sports products. The primary focus will be on raw material quality, supplier quality assurance, material testing, defect prevention, and continuous improvement across multiple product categories.

2. Key Responsibilities

A. Raw Material Quality Management – Primary Responsibility

- Establish quality specifications, testing standards, and acceptance criteria for raw materials used in sports goods manufacturing.
- Manage incoming quality inspection and testing of materials such as rubber, plastics, polymers, PVC, PU, fabrics, yarn, synthetic leather, foam, adhesives, chemicals, metals, and other product-specific materials.
- Ensure that raw materials conform to approved specifications, technical standards, samples, and customer requirements.
- Coordinate with Purchase, Stores, Production, and R&D; to prevent defective or non-conforming materials from entering production.
- Investigate material failures, variations, and recurring defects and implement corrective actions.
- Develop standardized inspection plans and material approval procedures for different sports product categories.

B. Supplier Quality & Development

- Evaluate, audit, approve, and develop suppliers based on technical capability, material consistency, and quality performance.
- Establish supplier quality ratings and monitor rejection rates, repeat defects, and corrective-action effectiveness.
- Work closely with the Purchase Department to resolve material-related issues and improve supplier performance.
- Conduct supplier process audits and implement supplier improvement plans.
- Develop alternative suppliers and material sources in coordination with Purchase and R&D.;

C. Sports Product Quality Assurance

- Ensure quality compliance across applicable product categories, such as sports balls, protective equipment, fitness accessories, sports footwear, apparel, and other sports goods manufactured by the company.
- Define quality checkpoints from incoming materials through production, assembly, finishing, packaging, and final inspection.
- Ensure products meet approved designs, product specifications, functional requirements, durability expectations, and applicable customer standards.
- Coordinate product testing, sample approval,



and validation of current materials and products before commercial production.
- Investigate product failures, field complaints, and customer rejections and implement preventive measures.

D. Testing, Standards & Compliance

- Establish appropriate material and product testing procedures based on product category and customer requirements.
- Ensure suitable testing facilities, calibrated instruments, and reliable laboratory records.
- Maintain compliance with applicable product safety requirements, restricted-substance requirements, and relevant national and international standards.
- Coordinate external laboratory testing and certification wherever required.
- Maintain quality documentation, test reports, inspection records, non-conformance reports, and audit records.

E. Quality Systems & Process Improvement

- Implement and maintain the Quality Management System (QMS), including applicable ISO 9001 requirements.
- Lead root-cause analysis using tools such as 5 Why, Fishbone Analysis, and Pareto Analysis.
- Drive corrective and preventive actions (CAPA) and monitor their effectiveness.
- Reduce material rejection, production defects, rework, scrap, and customer complaints.
- Promote quality ownership and preventive quality practices across all departments.

F. Team Management & Management Reporting

- Lead the Quality Assurance, Quality Control, incoming inspection, and testing teams.
- Establish departmental objectives, inspection procedures, training plans, and performance standards.
- Prepare monthly quality reports and dashboards for management.
- Track supplier performance, incoming material rejection, production defects, customer complaints, and quality improvement initiatives.
- Coordinate with Purchase, Production, R&D;, Stores, Sales, and other departments to resolve quality issues.

3. Educational Qualification

- B.Tech./B.E. in Mechanical, Chemical, Polymer, Textile, Production Engineering, or another relevant technical discipline.
- A diploma or degree in a relevant technical field may be considered where supported by strong, directly relevant sports manufacturing experience.
- Additional certification in Quality Management, supplier auditing, or quality tools will be an advantage.

4.



Experience Required

- 10–15 years of experience in Quality Assurance, Quality Control, or Supplier Quality Management.
- Experience in sports goods manufacturing is strongly preferred.
- Candidates from footwear, rubber, plastics, polymer, textile, sporting equipment, or other relevant component-manufacturing industries may also be considered.
- Proven experience in raw material testing, supplier audits, material approval, defect reduction, and quality team leadership.
- Experience managing quality across multiple product categories and coordinating with cross-functional manufacturing teams.

5. Required Skills & Competencies

- Strong technical knowledge of raw materials and their performance characteristics.
- Expertise in Incoming Quality Control (IQC), supplier quality assurance, and material testing.
- Knowledge of sports product specifications, functional testing, durability, and applicable safety requirements.
- Strong understanding of ISO 9001, QMS, CAPA, root-cause analysis, and continuous improvement.
- Ability to interpret test reports, specifications, drawings, and customer quality requirements.
- Strong analytical, problem-solving, leadership, and communication skills.
- Proficiency in Excel, quality MIS, dashboards, and data analysis.

6. Key Performance Indicators (KPIs)

- Incoming raw material rejection rate.
- Supplier defect rate and supplier performance improvement.
- Reduction in production rejection, rework, and scrap.
- Compliance with material and finished-product specifications.
- Reduction in customer complaints, returns, and product failures.
- Timely closure and effectiveness of corrective actions.
- Completion of supplier audits and material qualification activities.
- Quality audit performance and reduction in cost of poor quality.

7. Ideal Candidate Profile

The ideal candidate will be a technically strong, hands-on quality leader with substantial exposure to sports goods or related manufacturing industries. The candidate must be capable of understanding diverse raw materials, establishing robust supplier quality systems, managing material testing, preventing quality failures, and ensuring consistent product quality across multiple sports product categories.

Preferred: Candidates who have managed quality for a sports goods manufacturer or a multi-product manufacturing company supplying domestic and international sports brands.

Pay: ₹1,500,000.00 - ₹2,500,000.00 per year

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Head of Quality (Jalandhar)
🏢 Bamantra Talent Solutions
📍 Jalandhar