- Connect with leads, nurture them, and convert into student inquiries, guiding them through the entire admission process from start to finish.
- Provide detailed information about available IT courses, payment plans, and address all student questions, ensuring clarity and understanding of the programs offered.
- Proactively follow up with candidates regarding course enrollment, timely joining, and ensure prompt payment for course fees.
- Regularly follow up with candidates for any outstanding payments, ensuring collections are made within the required timeframe.
- Consistently meet or exceed the enrollment and payment targets set by the Reporting Manager, ensuring organizational goals are met.
- Perform any other duties or tasks assigned by the Reporting Manager to support the smooth functioning of the admissions process.
JOB QUALIFICATION & SKILL SETS:
- Minimum of a high school diploma (12th grade) or equivalent.
- Courses or certifications related to communication, customer service, or sales (desirable but not mandatory).
- Previous experience in telecalling, customer service, or sales is a plus but not essential, especially for entry-level positions.
- Experience in handling customer queries and providing information over the phone or in a virtual environment is beneficial.
ABOUT ITVEDANT:
Itvedant, India's fastest-growing software training institute, offers a wide range of IT courses dedicated to shaping the future of its students comprehensively. With 18 branches across India and a dedicated head office in Thane, Itvedant has a strong team of over 350 full-time employees. Known for its exceptional workplace culture and commitment to employee growth opportunities, Itvedant stands out as a leading organization in the IT training sector.
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund