We are looking for an experienced technology leader to head our TechOps & Security function, driving the transformation of IT operations, cloud governance, and enterprise security as SI continues to scale globally. This role combines leadership across IT operations, cloud and DevOps governance, and information security & compliance.

You will build a service-oriented technology function, improve operational efficiency, strengthen security governance, and partner closely with Engineering to ensure FanOS operates on a secure, scalable, and reliable technology foundation.

Key Requirement:

You’ll own the platform that FanOS runs on, end to end. That means:

- Infrastructure: You’ll build infrastructure as code for all of FanOS (Terraform on AWS), write the core modules, and set the patterns the rest of the team follows. You’ll also own our AWS account structure, access control, secrets and emergency-access process, plus cloud cost per tenant and overall hosting margin.
- Releases: You’ll design the build and deployment pipelines for every FanOS service, and write the hard parts yourself. Your goal is safe releases across many tenants, with staged rollouts, feature flags, automatic rollback and release gates, while keeping engineers shipping fast.
- Observability: You’ll give us one place to see platform health, with per-tenant visibility into which client is affected, how badly and why. You’ll tune alerting to customer impact so on-call engineers are paged for real problems, not noise.
- Reliability: You’ll set availability targets (SLOs) per service and per tenant, run the on-call rotation, define severity levels, and lead post-incident reviews. You’ll act as incident commander on major outages until the team is ready to take that on.
- Business continuity: You’ll design backup, restore and failover, agree recovery targets with the business, and run regular DR tests that prove recovery works.
- Your team:



You’ll coach and grow 3-4 DevOps/SRE engineers and hire 1-2 more as we scale.
- IT and compliance (light touch): You’ll also be the accountable owner for corporate IT, our ISO 27001 program and client security questionnaires. Day-to-day execution sits with our IT team and an external compliance partner. Your job is to set direction, unblock the team, review service levels and cost, sign off on questionnaires, and step in at audit milestones. Platform is the main event of this role, but you should be comfortable owning this area too.

Background and Experience:

You’ve done this before, and you’ve built it rather than just run it. You bring a minimum of 10 years of experience:

- Built from scratch: You’ve set up incident management, on-call, SLOs or DR where none existed before, rather than running a process someone else designed.
- Hands-on today: You’ve written production infrastructure code in the last 12 months, and you can open a Terraform repo and explain your module and state design.
- CI/CD you designed: You’ve built deployment pipelines used by multiple teams, including rollback and release gates.
- Observability you set up: You’ve built metrics, logging, tracing and alerting for production, and you can explain how you measure what customers actually experience, not just server CPU and memory.
- Real incident command: You’ve led the response to a major customer-facing outage and run the post-incident review.
- Customer-facing SaaS:



You’ve run production for external customers with uptime commitments. Internal tools or batch platforms alone aren’t enough here.
- AWS as your main cloud: You’ve run it in production.
- Small-team leadership: You’ve grown a team of 2-5 engineers and enjoy coaching them directly.

Core Skills

- Infrastructure as code: Terraform on AWS, module and state design, account structure, access control, secrets management and break-glass access.
- CI/CD and release engineering: Pipeline templates, staged rollouts, feature flags, automatic rollback, and release gates for tests, code quality and security scans.
- Change management: A change process that keeps engineers moving fast and production stable, with delivery health tracked through deploy frequency, lead time, change failure rate and time to restore.
- Observability: Metrics, logs and traces across services, per-tenant visibility, alerting tuned to customer impact, and dashboards that show leadership availability and performance against targets.
- Reliability engineering: SLOs, on-call design, severity levels, incident command and post-incident reviews.
- Business continuity and DR: Backup, restore and failover design, agreed recovery targets, and regular DR testing.
- Cost management: Cloud cost per tenant and hosting margin.
- Coaching and hiring: Growing DevOps/SRE engineers and building the team as we scale.
- Clear communication: You answer a question in under two minutes, then stop.

Valuable to Have

- Experience operating multi-tenant SaaS: tracking per-tenant cost and isolating one tenant’s failure.
- You’ve run a real DR test or region failover.
- You’ve cut cloud cost and can show the before and after numbers.

Job Snapshot

Updated Date

11-08-2026

Job ID

Job_203044

Department

Technology - Central

Location

Goregaon, Mumbai, Maharashtra, India

Experience

12 - 18 Years

Employee Type

Full Time

📌 Head of TechOps and Security (Goregaon)
🏢 sportzinteractive
📍 Goregaon