We are looking for a Telecalling Executive to handle customer enquiries and leads generated through Meta Ads and other channels.
Responsibilities
- Call new leads and understand their requirements.
- Explain MYKL products and share product details/catalogues.
- Identify genuine and interested customers.
- Follow up with customers regularly.
- Share enquiries with the sales team when required.
- Maintain customer and lead details in the CRM/lead sheet.
- Update the status of every lead.
- Handle basic customer questions professionally.
- Support the sales team in converting leads into customers.
- Submit daily call and follow-up reports.
Requirements
- Valuable communication skills in Malayalam and English.
- Good telephone conversation skills.
- Basic computer knowledge.
- Good follow-up and customer-handling skills.
- Willingness to work with sales targets.
- Previous telecalling/sales experience is preferred.
Key Responsibility
Call → Understand → Qualify → Follow Up → Convert
Experience: 0–1 years
Location: Kochi
Employment: Full-time