- Call and follow up with incoming leads generated through Facebook, WhatsApp, website and other sources.
- Understand customer requirements and explain our software products and services.
- Conduct basic product demos over call/WhatsApp.
- Follow up with interested leads and convert them into customers.
- Handle customer queries and provide basic product support.
- Maintain lead details, follow-ups and status in CRM/Excel.
- Coordinate with the technical team for customer issues.
- Ensure timely follow-up and a valuable customer experience.
Requirements
- Good communication and convincing skills.
- Comfortable with outbound calling and lead follow-up.
- Basic computer knowledge.
- Hindi/English communication required; Marathi is an advantage.
- Freshers can apply.
Key Skills: Lead Generation | Telecalling | Lead Follow-up | Customer Support | Inside Sales | Telesales | CRM | Customer Handling | Software Sales
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Pune)
🏢 Abhinav IT Solutions
📍 Pune
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