Job Description – Facility Executive (Apartment / Residential Society)

Sanchike Apartment Owner’s Co-operative Society Ltd.

1. Job Overview

Job Title: Facility Executive Department: Facility Management / Society Operations Reporting To: Board of Directors (BODs) / Society Management Work Location: Apartment Residential Complex Employment Type: Full time

2. Job Objective

To ensure the smooth day-to-day functioning of the apartment society by coordinating security, housekeeping, maintenance, vendors, resident requests, staff attendance, and common-area facilities while maintaining cleanliness, safety, and service quality.

3. Roles and ResponsibilitiesA. Daily Facility Operations

- Monitor the daily operations of the apartment premises and common areas.
- Conduct regular inspections of corridors, parking areas, clubhouse, gym, swimming pool, play area, terrace, and other common facilities.
- Identify maintenance issues and coordinate timely resolution.
- Maintain a daily checklist of facility activities and pending work.

B. Staff and Agency Management

- Monitor attendance, punctuality, grooming, and performance of security guards, housekeeping staff, gardeners, and other service personnel.
- Coordinate with service agencies regarding staff shortages, replacements, and complaints.
- Prepare and verify daily staff attendance records.
- Ensure staff follow society rules, work schedules, and safety procedures.

C. Security Management

- Monitor gate entry and exit procedures for visitors, delivery personnel, vendors, and vehicles.
- Ensure security staff follow visitor verification, access control, and emergency protocols.
- Coordinate incident reporting and maintain security registers.
- Escalate security concerns to the concerned BODs immediately.

D.



Housekeeping and Hygiene

- Supervise daily cleaning of common areas, staircases, lifts, corridors, parking areas, and other designated spaces.
- Monitor garbage collection, waste segregation, and disposal.
- Ensure gardening and play-area maintenance are completed as scheduled.
- Record housekeeping deficiencies and follow up with the agency.

E. Technical and Equipment Maintenance

- Coordinate preventive and breakdown maintenance for lifts, DG sets, STP, OHT, swimming pool, pumps, electrical systems, fire safety equipment, and other common facilities.
- Follow up with AMC vendors and service providers.
- Report equipment failures, water supply issues, power interruptions, and safety hazards.
- Maintain maintenance schedules and service records.

F. Resident Complaints and Communication

- Receive and record resident complaints and service requests.
- Coordinate with the relevant agency, technician, or BOD to resolve issues within the agreed timeline.
- Provide residents with updates on complaint status.
- Maintain a complaint register with dates, actions taken, and closure details.

G. Vendor and Inventory Management

- Coordinate with vendors for repairs, inspections, and routine services.
- Maintain records of quotations, work orders, service reports, and completed jobs.
- Monitor consumables, cleaning materials, tools,



and other society inventory.
- Verify work completion before reporting it for approval or payment processing.

H. Documentation and Reporting

- Maintain daily activity reports, staff attendance, complaint registers, inspection checklists, and maintenance records.
- Prepare a daily report for the concerned BODs or Society Management.
- Track pending work, recurring complaints, and vendor performance.
- Support the management team during audits, inspections, and society meetings by providing operational records.

I. Emergency Management

- Respond promptly to emergencies involving fire, lift entrapment, water leakage, electrical faults, security incidents, and other urgent issues.
- Inform the appropriate emergency services and responsible BODs when required.
- Ensure emergency contact numbers and procedures are available to staff.
- Support emergency drills and safety inspections.

4. Qualifications and Skills

- Minimum qualification: PUC / Diploma / Graduate preferred.
- Experience: 2–4 years in apartment facility management, residential maintenance, or a similar role preferred.
- Good communication and coordination skills.
- Basic computer knowledge, including email, Excel, and digital complaint-management applications.
- Ability to supervise staff and manage vendors.
- Basic understanding of electrical, plumbing, housekeeping, security, and building maintenance.
- Ability to maintain records, prepare reports, and handle resident concerns professionally.
- Kannada and English communication skills preferred; Hindi is an advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Facility Executive (Kengeri)
🏢 Sanchike Cooperative Society
📍 Kengeri