Key Responsibility Areas (KRA) – Manager , Client Servicing (Events)
1. Client Relationship Management
· Understanding client needs and expectations
· Building and maintaining solid client relationships
· Acting as the primary point of contact
2. Event Planning & Coordination
· Gathering event requirements and objectives
· Coordinating with internal teams (production, creative, accounts, logistics, marketing, etc.)
· Creating detailed event plans and timelines
3. Budget Management
· Helping clients allocate budgets effectively
· Providing cost estimates and approvals
· Ensuring cost control without compromising quality
4. Communication & Reporting
· Regular updates and progress reports to clients
· Managing approvals and feedback loops
· Addressing client queries and concerns proactively
5. Vendor & Stakeholder Coordination
· Managing third-party vendors and suppliers
· Ensuring smooth collaboration among all stakeholders
· Handling contract negotiations and agreements
6. Problem-Solving & Crisis Management
· Handling unexpected issues and last-minute changes
· Quick decision-making under pressure
· Ensuring contingency plans are in place
7. Post-Event Analysis & Feedback
· Gathering client feedback for improvements
· Conducting event performance reviews
· Maintaining long-term client engagement for future events
Job Types: Full-time
Salary Package: 3L – 5L per month
Experience:
2-4 years of experience in client servicing in the MICE & Events industry
Working days: Mon-Sat
Required Skills:
- Negotiation and persuasion abilities.
- Excellent presentation skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of the MICE industry, including event planning and logistics, is a plus.
- Flexibility to travel for client meetings and industry events as required.
- Strong communication and interpersonal skills
Qualification: Bachelor degree in Business administration, Marketing, hospitality, tourism, Event Management & Master’s in Business Administration (MBA) or a related field can be an added advantage.
Required Skills: Leadership Skills, Negotiation Skills, Communication Skills, Time Management ,Detail orientation, Flexibility, Excellent Presentation skills,
Additional Perks & Special Employee Benefits
· Monthly Special Benefits for Employees.
· Guaranteed incentives for each file handled every month.
· Recognition & Rewards to encourage productivity.
· The Opportunity to Travel
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Application Question(s):
- Are you a immediate joiner ,If no when will be your date of joing?
- Have you worked under an company that handles corporate events?
- What is your salary expectation in hand per month?