* Must have experience in front desk for at least 05 years, and fair knowledge about other departments also.
* Verification of documentation and folders of residing guests including night audit.
* Coordination and monitoring of all departments functioning during night hours, especially security & maintenance.
* Control of housekeeping staff to get prepared for the following day.
* To address and resolve any complaints from the guests.
* Ensure timely and accurate customer service.
* Handle complaints and specific customers requests.
Candidates working in similar position in 5 Star Hotels and Resorts only need to apply with updated CV to
[email protected] or WhatsApp to +91-XXXXXXXXXX.
Job Type: Full time
Pay: ₹30,000.00 - ₹35,000.00 per month
Experience:
- total work: 5 years (Preferred)
Work Location: In person
📌 Night Manager (Experienced in Hotels) (Kochi)
🏢 SAJ Earth Resort
📍 Kochi