General Manager – Sales

Experience

12–18 years of experience in automobile sales, preferably with a reputed dealership/OEM.

Job Location

Mumbai / As per business requirement

Role Overview

Responsible for leading the overall sales function, achieving business targets, driving dealership profitability, and ensuring strong customer experience across all sales outlets.

Key Responsibilities

- Lead and manage the overall sales operations across dealership outlets.
- Develop and execute sales strategies to achieve monthly, quarterly and annual targets.
- Drive retail, wholesale, bookings, deliveries and market share growth.
- Monitor outlet-wise and model-wise performance and take corrective actions.
- Manage and motivate Sales Managers, Team Leaders and Sales Consultants.
- Set targets, review performance and ensure effective manpower productivity.
- Drive lead generation, lead management, conversion and customer retention.
- Monitor CRM/DMS performance, enquiry ageing, follow-ups and conversion ratios.
- Develop strategies for corporate sales, fleet sales, institutional sales and premium/CBU sales, wherever applicable.
- Analyse competitor activities, market trends, pricing and customer preferences.
- Work closely with Marketing, Finance, Service and Customer Relationship teams to improve overall business performance.
- Ensure optimum inventory management,



ageing control and stock rotation.
- Drive customer satisfaction, complaint resolution and overall CSI/NPS improvement.
- Conduct regular performance reviews and prepare MIS and management reports.
- Ensure adherence to OEM/dealership processes, policies and compliance standards.
- Identify recent business opportunities and support network/outlet expansion.
- Build strong relationships with key customers, corporates and business partners.
- Ensure achievement of revenue, profitability and contribution targets.

Key Skills

- Strong leadership and people-management skills
- Excellent sales and business acumen
- Target and result-oriented approach
- Strong negotiation and communication skills
- Customer relationship management
- Market and competitor analysis
- Dealer/OEM process knowledge
- MIS and analytical skills
- Strategic planning and execution
- Ability to manage multiple outlets and large sales teams

Qualification

Graduate / MBA in Sales & Marketing preferred.

Preferred Background

Candidates from Automobile Dealerships / OEMs / Automotive Retail with strong experience in managing large sales teams and multiple outlets.

Pay: ₹45,000.00 - ₹100,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 GM Sales (Kurla)
🏢 MADHUBAM MOTORS PRIVATE
📍 Kurla